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Privacy Policy

Privacy Policy
Person Responsible for Data Processing:
KNDU LTD
71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ
Phone: +90 541 242 76 43
Email: italiancharmie@gmail.com

We are happy that you are interested in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about the processing of your data.


1. ACCESS DATA AND HOSTING

You can visit our website without providing any personal information. Every time the website is accessed, the web server automatically saves a "server log file," which includes the name of the requested file, your IP address, the date and time of the request, the amount of data transferred, and the requesting provider (access data) to document the request. These access data are evaluated solely to ensure the smooth functioning of the website and to improve our services. This is done in accordance with Article 6(1)(f) of GDPR to safeguard our legitimate interest in correctly presenting our website. All access data is deleted no later than seven days after the end of your website visit.

Hosting

The hosting and display services for our website are partly provided by our service providers as part of our data processing agreements. Unless otherwise stated in this privacy policy, all access data and all data collected through the forms on this website are processed on their servers. If you have any questions about our service providers and the basis for our cooperation, please use the contact information provided in this privacy policy.

Our service providers are located in and/or use servers in the United States and other non-EU/EEA countries. These countries do not have an adequacy decision by the European Commission. Our cooperation with these providers is based on the European Commission's standard data protection clauses.


2. DATA PROCESSING FOR CONTRACT MANAGEMENT AND COMMUNICATION

2.1 Data Processing for Contract Management

In accordance with Article 6(1)(b) of GDPR, we collect personal data that you voluntarily provide to us when placing an order. Mandatory fields are marked as such because this data is required to process the contract and complete the order. The collected data is specified in the respective input forms.

Your data may be shared with service providers (such as shipping, payment processing, etc.) to fulfill your order. For more information about such data sharing, refer to the relevant sections in this privacy policy. Once the contract is completed, your data will be restricted for further processing and deleted after tax and legal retention periods expire unless you consent to further use as specified in Article 6(1)(a) of GDPR.

2.2 Customer Account

When opening a customer account, we collect personal data voluntarily provided by you. Mandatory fields are marked as such because the data is required to create the account. The collected data is outlined in the input forms. This data is processed in accordance with Article 6(1)(b) of GDPR. You may delete your account at any time by contacting us via the communication options provided in this privacy policy.

2.3 Contact

When you contact us (e.g., via email), we collect personal data to process your inquiry. Mandatory fields are marked as such, as we require this data to process your request. Once your inquiry is fully addressed, your data will be deleted unless further use is permitted under Article 6(1)(a) of GDPR.


3. DATA PROCESSING FOR SHIPPING PURPOSES

To deliver your orders, we share your data with the relevant shipping provider as required under Article 6(1)(b) of GDPR. If the shipment is handled by manufacturers or wholesalers, they act as shipping providers under this privacy policy.

Our service providers may be located in countries outside the EU/EEA (e.g., China), where no adequacy decision by the European Commission exists. Cooperation with these providers is based on European Commission standard data protection clauses.


4. DATA PROCESSING FOR PAYMENT

We collaborate with payment processors, banks, and technical service providers to process payments securely. Depending on your selected payment method, your data will be shared with these parties as necessary to complete the payment in accordance with Article 6(1)(b) of GDPR.

For fraud prevention and payment optimization, we may also provide additional information to our service providers. This is done under Article 6(1)(f) of GDPR, protecting our legitimate interest in secure payment processes.


5. EMAIL MARKETING

5.1 Email Newsletter

When you subscribe to our newsletter, your email address and any additional voluntary data are used to send the newsletter in accordance with Article 6(1)(a) of GDPR. You can unsubscribe at any time using the link provided in the newsletter or by contacting us directly.

5.2 Newsletter Distribution

The newsletter may also be sent via service providers in the USA. Cooperation is based on the European Commission's standard data protection clauses, as there is no adequacy decision for the USA.


6. COOKIES AND TECHNOLOGIES

We use cookies to make our website user-friendly and enable specific features. Some cookies are session-based, while others persist to recognize your browser upon subsequent visits. Strictly necessary cookies are used for functionalities such as the shopping cart and are processed under Article 6(1)(f) of GDPR to safeguard our legitimate interests.

You can manage your cookie settings in your browser or revoke consent to cookie-based technologies under Article 6(1)(a) of GDPR at any time.


7. WEB ANALYTICS AND THIRD-PARTY TOOLS

We use tools like Google Analytics, Facebook Pixel, and others for web analytics and advertising, provided you have given consent under Article 6(1)(a) of GDPR.

7.1 Google Services

We use Google services for analytics and advertising. Data may be transferred to Google servers in the USA. Details are available in Google's privacy policy.

7.2 Facebook Pixel

Facebook Pixel is used for advertising optimization and visitor activity analysis. For more information, refer to Facebook's privacy policy.


8. SOCIAL MEDIA

We maintain an online presence on platforms such as Facebook, Instagram, and YouTube. User data is processed on these platforms based on your consent under Article 6(1)(a) of GDPR.


9. CONTACT AND YOUR RIGHTS

9.1 Your Rights

As a data subject, you have rights under GDPR, including access, correction, deletion, and restriction of your data. You may also object to data processing or withdraw consent.

9.2 Contact Information

For questions about your data, its correction, deletion, or use, please contact us:

KNDU LTD
71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ
Email: meliation@gmail.com